Arden Orthotics Limited was set up in 1989 near the city centre of Birmingham. The company currently employs 20 people with extensive experience in the orthopaedic industry and provides the following services

manufacture of bespoke surgical footwear
manufacture of bespoke and stock insoles
manufacture and adaptation of surgical abdominal supports
 NHS contract adaptations, sockets, raises
repair and adaptation of surgical footwear



Arden Orthotics Ltd aims to provide its customers with:

  
personalised, quality products at affordable cost  
 

Since the company is relatively small, overheads are quite low and hece products and services of the company are offered at competitive prices.

  
fast turn around time  
 
  • bespoke footwear: 3 weeks (first fit)
  • repair and adaptation of footwear: 3 to 5 days
  • non-moulded (flat) insoles: 3 to 5 days
  • moulded insoles from foam impression: 2 weeks
  • moulded insoles from supplied casts: 1 week
  • surgical belts: 1 week
  • stock insoles: upon receipt of order (subject to availability)
  

follow up

  
  the customer service department keeps in regular contact with the appliance officers to enquire about quality, delivery and overall service

  
database of patient details  
  the made to measurements / details of every new patitent are kept on a computer database. Authorised staff can access information from this database and the company is registred with the Data Protection Agency, guaranteeing the security of the information kept

  
stationery  
 

Arden Orthotics Ltd provides the following headed stationery to all customers at no additional cost:

  • footwear drafts
  • duplicate rectificatin notes
  • bespoke non-moulded insole drafts
  • semi-bespoke / stock insole order form
  • general order forms


  
Arden Orthotics Ltd has an accredited quality control system under ISO9002. The company is also compliant with the Medical Devices Regulations 1994 and is registered for CE marking certification.